EQUINOX Gender Diverse Health Service

Equinox Gender Diverse Health Service offers bulk billing General Practice services  and low cost counselling to the trans and gender diverse community.  We see a need for a safe, inclusive space for trans and gender diverse (TGD) people to access quality general practitioner services. We want to create this space with the community, to help reduce the barriers to the health and well being that TGD people deserve.

Who: Dr Pauline Cundill has joined us to work with VAC at Equinox to provide general health and wellbeing services from the PRONTO! site. Dr Cundill is a General Practitioner who has over 10 years experience working with trans and gender diverse (TGD) patients with experience working in both Australia and the UK. Pauline provides training for rural GP Registrars in LGBTI health issues. Pauline has previously worked in Melbourne at Northside Clinic and Prahran Market Clinic, and currently works at The Centre Clinic in St Kilda, which provides LGBTI health and HIV management services.

Dr Nick Silberstein joined the Equinox team in December 2016.  Nick is an experienced General Practitioner who has worked with  members of the TGD community throughout his career.  Nick has previously worked in the UK and has taken up various positions working in a variety of countries responding to public health issues with Medecines Sans Frontiers.

Grace Lee provides counselling to TGD clients at Equinox.  Grace is a part of the VAC counselling services team and has considerable experience working with the TGD community.  Grace has a Masters of Counselling and Psychotherapy, and has undertaken research to support counsellors working with trans and gender diverse clients.  Grace has worked in private practice and at Northside Clinic in Fitzroy, and is currently a practitioner at Queerspace at Drummond Street  Services, Carlton.  Grace is a registered provisional member of Psychotherapists and Counsellors Federation of Australia (PACFA).

Grace works with individual adult clients from earliest gender questioning through to supporting those wishing to transition, and beyond.

Our reception team, Gabe, Carla and Amao are all members of the TGD community and understand the issues that impact the health and well being of TGD people.

What: Pauline and Nick provide GP services to the TGD community at, Equinox.  We understand that there is a need for a safe, friendly, trans-affirmative space where all aspects of your general health care can be attended to.  We currently provide all aspects of general healthcare including mental health support, sexual health, hormone management  and PrEP services.  As we grow we intend to add additional services in consultation with the community.

When:  General Practice services operate on Mondays, Wednesdays and Thursdays from 9am until 3.30pm and alternating Fridays 9am – 12.30pm.  Counselling services operate on Thursdays.  The PRONTO! Rapid HIV  and STI Testing and PrEP services start later in the afternoon, so the space is available for Equinox Gender Diverse Health Service use before that time.

Where: Equinox is at 175 Rose Street in Fitzroy.

How: Bookings can be made on our online booking system at the top of this page or by calling 03) 9416 2889. The phones are open from 9am – 8pm Monday and Thursday, 4pm and 8pm Tuesday and Wednesday, alternating Fridays between 9am –  12.30pm and on Saturdays from 10.30am–2.30pm.

(03) 9416 2889 


Fees: The General Practice service operates as a bulk billing clinic. This means that all current Medicare Card holders will be bulk billed for all medical consultations. Patients without Medicare Cards (or expired cards) will be charged the Medicare Rebate Fee and payment will be expected on the day of service. Any pathology service fees are set and billed by the pathology lab companies. Most pathology services will be bulk billed, however some may incur a fee. We will always advise you if this is the case and we encourage you to ask if you have any concerns.

Counselling services are not Medicare rebate-able and are charged on a sliding fee scale based on client’s income and need.  Counselling assessment appointments have no cost associated and any ongoing fees can be discussed at that time.

If you have any feedback or questions, please email the Program Manager, Peter Locke on peter.locke@vac.org.au

If you have any questions about broader Trans and Gender Diverse Programs at VAC contact Jeremy Wiggins on jeremy.wiggins@vac.org.au, he is the Trans Health Lead at VAC


EQUINOX is a service of VAC